Common Problems Faced by Electric Tobacconists


Common Problems Faced by Electric Tobacconists

Welcome to Electric Tobacconist USA! This is usually a small independent e-commerce company based in Columbus, OH that specializes in handcrafted tobacco and accessories. It’s mission is to create quality, economical, fun, nicotine-free and exciting products for both the casual smoker and the serious enthusiast. If you are looking for an awesome solution to relax or kick back, get one of these cigarette.

Electric Tobacconist

Much like any Eightvape Coupon new business, you will see some bumps along the way and Electric Tobacconist USA has encountered its fair share of problems on the way. For example, the lack of online sales delayed the beginning of online orders significantly for the initial half a year. Luckily, the delay didn’t last long and orders started moving again.

The delay also meant we weren’t able to provide our regular customers with the largest discount to celebrate our six month anniversary as a company. As it works out, the delay was not due to the economy, but to an issue with Brightpearl’s end of the entire year shipping plan. In the end, the issues with the shipping system were enough to really put us on our guard for another six months once we planned for the next quarter of our year.

Unfortunately, we didn’t have enough time to prepare, once we were behind on many orders for the next half of the entire year. Thankfully, after reviewing our data, we realized that people could pretty much count on the electric tobacconist to meet up our future orders. Once we received the order volumes, we started making repairs and improvements to our online store. Things were looking good, but things were still not quite there. We had to understand how exactly to better advertise and market our e cigarettes and vaporizer products to improve the interest in them.

We have been happy to report that this quarter, we saw a dramatic increase in our sales. It would appear that nearly all our customers are responding positively to our recent marketing efforts and that people are being welcomed back by the vapor marketplace. However, not surprisingly welcome return, we have been unfortunately experiencing some unprecedented volume increases inside our customer service department. This is something we are going to have to address over the next half a year.

In addition to an increased amount of sales and new customers, we have been also now seeing more negative reviews about our business than previously. The unfortunate news is that we have recently been targeted by way of a band of local “rogue” business vandals, who unfortunately caused an amount of physical damage to our storefront. While our storefront was severely damaged, we have been able to operate it with a minimal level of service, while awaiting repairs to be completed. Unfortunately, it has forced us to extend the time of time that people are providing free expedited shipping for some orders.

Among the other areas we’ve seen a rise in recently is in the number of people calling our hotline and requesting service. More often than not they are reporting problems with either the product or their receipt. It’s unfortunate that many of these individuals don’t realize that we have a returns policy in place. Because of this policy, we’ve been overwhelmed with the number of calls and emails we are receiving. It’s clear that we are currently experiencing an increased amount of calls and reports from our valued customers. Regardless of the inconvenience, we have been always glad to provide in-kind services like a refund, replacement or money-back guarantee, in order to ensure their satisfaction.

Beyond the aforementioned news-report topics, you can find other important issues we’ve witnessed recently. For instance, one of our local stores experienced an influx of customer inquiries following the Thanksgiving weekend. While it’s unclear if this impacted our business, one employee implied that it may have. As a result, we have implemented an emergency replacement policy in place for several electric Tobaccconists, irrespective of their holiday status. While this hasn’t prevented us from experiencing customer concerns and reports, it has significantly reduced the quantity of questions we receive when it comes to our services.

Recent press accounts reveal electric Tobaccconists struggle to deal with extended repair times. We regret to talk about, but it is the reality of running a retail business, even one focused on providing exceptional customer service. While our goal remains to strive for continuous improvement also to continually improve our customer experience, we have been taking every step essential to address any issues our customers could have. In addition to hiring additional staff, we’ve also implemented several measures that reduce the impact of potential late or damaged shipments on our revenue stream.